To enable iansyst to continually improve their service to customers, Feedback forms are given to people who have received training. Some of the questions include asking about the effectiveness of the trainer, the clarity and structure of the training and whether training was enjoyable.
The following comments have been sent in regarding our trainer – Tony Vella, who trained this customer on the following pieces of software: Dragon, Inspiration, Read and Write and Audio Notetaker.
"It was very evident that Tony certainly knows his stuff which is paramount in a trainer. Excellent knowledge combined with an excellent patient attitude make Mr Vella a very effective trainer. I would not hesitate to recommend Tony to anyone. Both my wife and myself felt very comfortable with Tony in our house with our young family."
"The training was structured in a logical way and at a sensible pace. After every point, Tony checked back to ensure my understanding. When I hadn’t fully understood something we would again go back over it until I had understood."
"Despite there being a lot of information to take in I did enjoy the training. I think that this has a lot to do with Tony’s very easy attitude and it being made aware to myself that it was ok to ask any questions or to ask for something to be repeated."
C.R. University of East Anglia
