Articles

ITSPC articles help you find the information you need.

Information on Deliveries and Warranties

Our delivery charges

  • By courier for computer system sales (mainland UK, Mon-Fri): £30 (plus VAT)
  • On-site computer installation, including delivery (mainland UK only). (Please note that if no one is there to keep the agreed appointment, an additional charge will be made for a renewed appointment.): £70 (plus VAT)
  • On-site computer installation and network installation, including delivery. (Please note that if no one is there to keep the agreed appointment, an additional charge will be made for a renewed appointment.): £105 (plus VAT)
  • On-site computer installation, including delivery (Northern Ireland only). (Please note that if no one is there to keep the agreed appointment, an additional charge will be made for a renewed appointment.): £120 (plus VAT)
  • By courier, Saturday am for computer system sales (mainland UK only): £50 (plus VAT)
  • By courier to N. Ireland for computer system sales: £54 (plus VAT) (Delivery Only)
  • Delivery to Scottish Highlands for computer systems sales (Postcodes: IV: KW 1–4, PA 34, 37, 38, 39: PH 19–26, 30–41, 49–50): £54 (plus VAT )

Warranties

We provide warranty extension schemes for most hardware products we sell (these are displayed under individual items). These warranties enable you to have extended cover for up to 4 years after your purchase. Available extended warranties and costs are shown on hardware product pages and can be added to your shopping basket.

Our warranty scheme provides new for old replacements if appropriate. If you have problems with equipment under our warranty you should report it to our technical support team. They will deal with the issue directly or contact the manufacturer on your behalf if necessary. We always do our best to make sure you have a working machine as soon as possible, but unfortunately we cannot make any guarantees about the time it will take to get your hardware fixed.

Our warranties are insured and cover parts, labour and replacement if necessary. If you are placing a DSA order with us we will register warranties and insurance on your behalf. All you have to do is keep the paperwork safe.